Tata Consultancy Services (TCS) has been running to make the Department of Posts (DoP) or India Post a community of over 1.5 lakh publishes places of work and a future-ready digital platform. The IT offerings company, under a multi-yr contract, has deployed tech answers to assist India Post with greenmail operations, finance, and accounting, HR features and connects a network of extra than 1.5 lakh publish workplaces. The tech solution claims to support the necessities of over 5 lakh personnel, offerings over forty,000 concurrent customers, and processes over 3 million postal transactions an afternoon.


Now, the DoP can provide smart postal services, enriched client reports, and progressive cost-brought offerings to the residents of India, TCS Business Group Head (Public Services) Debashis Ghosh quoted as saying to PTI. TCS had got an over Rs 1,100 crore deal in 2013 from the DoP for supporting it come to be a virtual platform and enable it to provide greater services to the customers effectively. Through the modernization, India Post appears to pressure new sales and get admission to to citizen offerings in rural areas. Entrackr‘s queries in search of detail of the revival plan to India Post are nonetheless awaited.

The DoP has the maximum extensively distributed postal network of 1 fifty-five,1/2 post places of work, and fifty-seven delivery facilities. India Post has witnessed a revenue deficit growing over a hundred and fifty percent in the remaining three fiscals. It has, in truth, come to be the largest loss-making PSU. In FY19, its annual deficit touched over Rs 15,000 crore. This is largely because of the business enterprise’s high pay and allowance costs.

Experts additionally suppose that one of the contributing elements is not any stability among product-provider and rate charged with the aid of the postal body. For FY20, It has a projected revenue of Rs 19,203 crore. Looking at its huge workforces, the revenue deficit gap is anticipated to grow further in the coming year. At present, around 60 percent of its revenue comes from the National Savings Schemes and Saving Certificates.

The DoP plans to boom its sales thru online trade.

After seeing an increase in its e-commerce targeted logistics commercial enterprise, in November ultimate year, India Post had released its e-trade website to expand the parcel business community.

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